Difference between revisions of "325--Week 8 Questions/Comments"
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I agree with Bryan about the "Memoir of a Telephone Operator, 1930" in many ways was it interesting. This almost seems like the beginning of customer service. The special way the operator had to behave and speak was interesting, makes me think when you call a credit card company or something they all sound similar in tone, etc. Also it does seem that this was a birds eye view of how the telephone moved through its paces. The last part that was interesting and almost refreshing is that here is a job for women. Men were not the first choice and proved to be not a good fit as an operator. Showed women having a little pride being the ones needed to fill a particular role, and not just seen as an extra pair of hands for hard labor. The hours were long and sometimes you got a break, but it was like women being a major part of something new and exciting.-Aislyn | I agree with Bryan about the "Memoir of a Telephone Operator, 1930" in many ways was it interesting. This almost seems like the beginning of customer service. The special way the operator had to behave and speak was interesting, makes me think when you call a credit card company or something they all sound similar in tone, etc. Also it does seem that this was a birds eye view of how the telephone moved through its paces. The last part that was interesting and almost refreshing is that here is a job for women. Men were not the first choice and proved to be not a good fit as an operator. Showed women having a little pride being the ones needed to fill a particular role, and not just seen as an extra pair of hands for hard labor. The hours were long and sometimes you got a break, but it was like women being a major part of something new and exciting.-Aislyn | ||
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| + | In "Memoir of a Telephone Operator," one thing that stood out to me was when she was discussing the concept of the telephone in early stages and how it seemed like a toy to most people. “Those first years no one could afford a telephone except prosperous business men, who used it overtime to get their money’s worth, for it was an expensive toy,” (237). Now a days, it seems like the same comparison could be made but for the opposite reason. It’s now so common that everyone has phones in their homes and in their pocket and people buy new ones because they’re more fun and can do more. I also thought it was interesting how the telephone directory could be used as this elite listing of those people who could afford this new technology of the time and wonder if more wealthy people would subscribe not because they actually needed the technology but so that their name could be on this list to show that they can. --Jessica Kilday | ||
== Ronell on Thomas Watson == | == Ronell on Thomas Watson == | ||
